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Return
- Your satisfaction and your pet’s happiness matter to us
- Returns are accepted within 7–14 days of delivery (adjust as needed).
- Items must be unused, in original condition, and in original packaging.
- Certain items, such as used products, clearance items, or hygiene-related products, may not be eligible for return.
Refund
- Approved refunds will be processed back to the original payment method.
- Shipping fees are non-refundable unless the item arrived damaged or incorrect.
- If you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear photos.
